Contact information
Contact Information
We're committed to providing excellent customer service and are here to assist you with any questions or concerns.
Customer Support
Email: hello@halohome.ca
For assistance with orders, shipping, returns, product inquiries, or general questions, please contact us via email. We aim to respond within 24–48 business hours.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed
Customer Service
Our support team is available to help with:
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Product information
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Order status and tracking
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Shipping inquiries
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Returns and refunds
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Warranty questions
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General customer support
Mailing Address
Halo Home
Canada
(If you have a registered business address, you can replace this with your full mailing address.)
Response Time
We strive to respond to all customer inquiries within 1–2 business days. During holidays or promotional events, response times may be slightly longer.
Thank you for choosing Halo Home. We appreciate your business and look forward to assisting you whenever you need us.